Anybody who has taken a group tour knows just how important the information is to the success or failure of the trip. A very good information can elevate and enhance the expertise, creating cherished reminiscences that can final a lifetime and make guests want to return. A bad information can do the opposite, leaving guests feeling neglected and unimportant.
What are the qualities of a superb guide? Primarily based on my own experience, both as a guest on a number of excursions and as a guide for 17 years who has taken hundreds of visitors around Italy, I’ve put collectively a list of the must-have traits of a very good guide.
Answering questions they’ve already answered multiple occasions is not going to trouble a very good guide. They are going to show each competence and enthusiasm, as if they’re listening to that question for the first time.
Good with “Tough Folks”
Most instances the problem is that “difficult folks” don’t know they’re difficult. Great guides know how you can master the “beast” within the group. They deal with them they usually hold the rest of the group secure from them.
Empathic — Can Feel the Room
Their radars are always on to really feel the room. They’ll put people at ease, reassuring them that they’re in good fingers and that they need to attempt to have one of the best time possible.
Good Sense of Humor
A information with a good sense of humor will enhance the enjoyment of the tour guide job and temper any tensions which will arise.
Long days, massive groups, physical activity, and almost day by day disaster management require an excessive amount of energy, each psychological and physical. Guides often have back-to-back tours and no days off.
Punctuality is a must have high quality for tour guides. If a guide is behind schedule that makes for sad vacationers and frustrated co-guides.
If a tour information is organized (and the tour is well-deliberate), the expertise ought to really feel seamless and energyless. Logistics should be practically invisible to the eyes of the participants.